The voluntary certification reaffirms Tipico's commitment to customer safety and recognizes the importance of our groundbreaking Fair Play Pledge.
HOBOKEN, N.J., March 25, 2024 (Globe Newswire) — Tipico Sportsbook, a leading sports betting operator, today announced the Internet Compliance Assessment Program (iCAP) in New Jersey and Ohio as a best practice for customer protection. announced that it has been certified. Tipico is the first sportsbook in the United States to achieve this certification.
iCAP certification is administered by the National Council on Problem Gambling (NCPG) and is the highest standard for online gambling player protection in the United States. The iCAP framework is based on the Internet Responsible Gambling Standard and guides operators to ensure player protection is always at the forefront. operation.
In February 2024, Tipico launched the Fair Play Pledge, the first comprehensive long-term initiative of its kind that closely aligns with the standards set by iCAP. Notable feedback from evaluations highlights the pillars of the Fair Play Pledge, including clear communication of odds and promotions, streamlined access to the Tipico Help Center, limits and cool-off periods, and 24/7 human customer service. We have highlighted some features embedded in the. Tipico has also introduced a step-based approach to recognize, assist and educate customers who have exceeded the Responsible Gambling Automation Threshold.
“The iCAP certification is a meaningful award for Tipico as it validates our approach to making fair play a company-wide commitment with employee buy-in. Continually improving safety and transparency I'm extremely proud of our team for coming together in this effort to make this happen,” said Brian Schroeder, Tipico's senior vice president of compliance and legal affairs. “Our main goal is to ensure that our customers have the best possible experience when placing their bets with trust in us and our products.”
Achieving iCAP certification requires a thorough evaluation of a company's governance, customer support efforts, employee training procedures, and research and education efforts. The certification is valid until March 2026 for him.
As part of the certification, an audit of Tipico's responsible gaming practices was conducted by Gambling Integrity, one of the industry's leading consultancies. The audit praised the development of the Fair Play Pledge and its positioning “in line with the spirit of iCAP”.
“Tipico Sportsbook's iCAP certification is a testament to the company's dedication to player protection. Through this achievement, Tipico has demonstrated exemplary leadership and commitment to responsible gambling best practices,” said NCPG Executive Director. added Keith White. “We commend Tipico for their unwavering commitment to user safety and setting exemplary standards for the industry.”
For more information about Tipico and our commitment to customer safety, please visit www.tipico.com/us or www.tipico.com/us/fair-play-pledge.
About Tipico North America
Tipico is the world's leading sports betting company, providing cutting-edge digital and mobile betting entertainment that enhances the gaming experience for even the most passionate fans. Headquartered in Hoboken, New Jersey, Tipico provides a safe, transparent and comprehensive gambling platform in accordance with the Tipico Fair Play Pledge. The company hosts online sports betting across his 30 sports in New Jersey, Ohio, Iowa, and Colorado, and operates an online casino in New Jersey. For more information, please visit www.tipico.com/us or www.tipico-group.com.
CONTACT: Dan Ahern Tipico 781-927-4038 tipico@pollackgroup.com
