Genpact announced a strategic partnership with Microsoft aimed at driving modern financial transformation across enterprises around the world. The partnership is focused on leveraging data, technology and AI to drive innovation within financial organizations globally.
This collaboration aims to combine Microsoft Azure OpenAI services and Genpact's extensive expertise to propel financial organizations into the future. The goal is to facilitate rapid decision-making supported by a robust foundation of data and AI.
Genpact President and CEO Balkrishan “BK” Kalra highlighted the company's long-standing leadership in finance and accounting services and said the collaboration with Microsoft will usher in the next wave of finance transformation.
Nicole Dezen, Chief Partner Officer at Microsoft, highlights the transformative potential of AI in the financial industry and expresses excitement about partnering with Genpact to help financial organizations harness the power of data to transform their businesses Did.
In addition to driving transformation for its clients, Genpact is also modernizing its own finance function through extensive use of Microsoft's AI tools. By harnessing the power of data, technology, and AI, Genpact has achieved significant improvements across multiple areas of finance.
This collaboration aims to combine Microsoft Azure OpenAI services and Genpact's extensive expertise to propel financial organizations into the future. The goal is to facilitate rapid decision-making supported by a robust foundation of data and AI.
Genpact President and CEO Balkrishan “BK” Kalra highlighted the company's long-standing leadership in finance and accounting services and said the collaboration with Microsoft will usher in the next wave of finance transformation.
Nicole Dezen, Chief Partner Officer at Microsoft, highlights the transformative potential of AI in the financial industry and expresses excitement about partnering with Genpact to help financial organizations harness the power of data to transform their businesses Did.
Expanding
- Advanced AI algorithms enhance vendor management automation, increasing response accuracy by 85% and doubling supplier satisfaction.
- Transformed the customer collections process with AI-powered analytics and automation, and streamlined invoice and payment tracking.
- Implemented a language model-based digital assistant at scale to streamline tax filing, reducing support tickets by 53% and improving employee experience.
The partnership underscores Genpact's commitment to AI innovation and its strategy to leverage data, technology, AI, and strategic partnerships to drive outcomes for shareholders, customers, communities, and people. To learn more about Genpact's partners and generative AI solutions, visit the Genpact website.