Carnival Cruise Line is introducing a series of new features to GoCCL Navigator, its award-winning online booking tool for travel advisors. This enhancement streamlines the booking process and provides travel advisors with the tools and resources they need to maximize efficiency, improve the overall experience, and support business and revenue growth.
In addition to a new design that makes it easier to search, view, and compare offers, we also include various enhancements to the platform.
- Enhanced offer details – A simplified list of key benefits and detailed details make it easy to check fares and compare with other offers.
- Special offer red tag – A red tag will now be highlighted if a customer has a special VIFP offer on sailing.
- accessible stateroom – Accessible stateroom reservations are now available on GoCCL.com, eliminating the extra step of calling to make a request.
- Compare offers side by side – This feature will be enhanced to include pricing and benefits at a glance.
- Desktop + mobile access – All updates are available on desktop and mobile and can be booked anytime, anywhere.
Some Travel Advisors confirmed this change today, and all users will have full access to the new feature by the end of this week. “We deeply value our travel advisor community, and their expertise and passion are critical to our success,” said Adolfo Perez, senior vice president of global sales and trade marketing for Carnival Cruise Lines. It’s an essential element.” “The latest updates to GoCCL.com are based directly on advisor feedback and make it easier than ever to provide great service by combining your client’s needs with the perfect Carnival cruise, all while doing it online and quickly. This will save you valuable time.”
The new enhancements to GoCCL.com are part of Carnival's continued commitment to travel advisors as part of Travel Agents Rock! program. The latest features further solidify GoCCL.com as one of the easiest and most accessible booking tools in the industry.
To learn more about the latest features and start training, travel advisors can visit GoCCL.com. For assistance with new enhancements, please contact Carnival's eSolutions team at esolutions@carnival.com or call 800-845-2599.
