Ascension Health said it will be fully restored shortly after a cybersecurity event was detected on May 8. The healthcare company released an updated statement saying access to electronic health records has been restored in its Florida, Alabama and Austin markets. An Ascension spokesperson said the company expects to have its EHRs fully restored by June 14. Here is the statement released on June 4: “Ascension is working with industry-leading cyber security experts to rapidly restore systems across our network. Our hospitals and facilities remain open and providing patient care. Patients should continue to visit the Regional Updates section of this webpage for the latest state-by-state updates. As we previously communicated, restoring access to electronic health records is one of our top priorities in the recovery process. We are pleased to report that we have made positive progress in these efforts. We are pleased to share that we have successfully restored access to EHRs in our Florida, Alabama and Austin markets. Building on what we have learned so far about this process, we are working to complete EHR restoration across all agencies by the end of June. 14. Once EHRs are restored across our network, clinicians will be able to access patient records as they did prior to this incident. While this is encouraging progress in our recovery efforts, our investigation into this incident is ongoing along with the repair of additional systems. This is a complex process that will still take time to complete. Additionally, Ascension Rx retail, home delivery and specialty pharmacy sites are now open and able to fulfill prescription needs. This is the system that allows healthcare providers to electronically submit prescriptions and provide Ascension Rx services for their patients.This means you can send your prescription to Rx Pharmacy. Finally, we want to thank our patients and community for their support during this time, and our dedicated clinicians who continue to provide quality care.” Nationwide: National coverage from WVTM 13
Ascension Health said it detected a cybersecurity incident on May 8 but would soon fully recover.
In an updated statement, the health care company said access to electronic medical records has been restored in its Florida, Alabama and Austin markets.
A full restoration of the EHR is expected by June 14, an Ascension spokesperson said.
The statement released on June 4th reads as follows:
“Ascension is working swiftly with leading cybersecurity experts to safely restore systems across our network. Our hospitals and facilities remain open and providing patient care. Patients should continue to visit the Regional Updates section of this webpage for the latest updates by state.
As we previously communicated, restoring access to electronic health records is one of the top priorities of our recovery process. We are pleased to report positive progress in these efforts and are pleased to announce that we have successfully restored access to EHRs in our Florida, Alabama and Austin markets.
Based on what we have learned about this process to date, we are working toward completing EHR restoration across the agency by the weekend ending June 14th.
Once EHRs are restored across our network, clinicians will be able to access patient records in the same way they did before the incident. While this is encouraging progress in our recovery efforts, our investigation into this incident is ongoing as we repair additional systems. This is a complex process that will take some time to complete.
Additionally, Ascension Rx retail, delivery and specialty pharmacy sites are now open to serve prescription needs, meaning providers can submit prescriptions electronically and have them sent to Ascension Rx pharmacies for their patients.
Finally, we would like to thank our patients and community for their support throughout this time, and our dedicated clinicians who continue to provide high quality care.“
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