London Drugs has announced that it is gradually reopening its stores in Alberta, Saskatchewan, Manitoba and British Columbia after a cybersecurity incident forced the closure of more than 80 stores.
The Richmond, British Columbia-based pharmacy chain said in a statement Saturday that each store is “working over time to ensure that our systems are up and running and ready to serve our customers. “There is,” he said.
For this reason, the company is not disclosing which stores will open and when.
The statement said all stores have pharmacists available to fill emergency prescriptions and other urgent care, as well as an in-store Canada Post store.
All stores have been closed since the cybersecurity incident was discovered last weekend.
London Drugs continues to work with third-party cybersecurity experts to bring its systems online in a safe and secure manner, and only brings systems it believes are secure, according to a statement. It states that it is doing so.
“In response to this cybersecurity incident, we are working to return all services and systems in our stores to full operation,” Clint Mahlman, president and chief operating officer of London Drugs, said in a statement. We appreciate the patience and support of our customers and suppliers.” .
“We appreciate the patience and support of our customers and suppliers as we work to return all of our store services and systems to full operation following this cybersecurity incident.”
London Drugs has said during the week-long closure that an investigation so far has shown no evidence that its customer database, including pharmacy patients and LDExtra members, was compromised.
A statement Saturday said that remains the case.
This report by The Canadian Press was first published May 4, 2024.
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